FAQ

 

 Business strategy
 
Setting up the appropriate supply chain strategy, which is a major component of the entire business strategy, will lead to a better service at lower costs and maintaining a long-term market share. As part of supply chain strategies, the organization, processes and IT systems have to be designed from end-to-end, from supplier to customer to meet present and future requirements. An elaborated supply chain strategy will help to achieve perfect order fulfillment with integrated supply chain planning and can help you to strengthen your relationships with suppliers, customers, and other third parties worldwide.
 
 
 
Unify business strategy, business processes and IT in your organization to gain an efficient and tuned interplay of forces …
 
  • Comprehensive assessment of your IT landscape to align  your company objectives and strategic direction and identify opportunities to optimize your IT environment to keep with the times during the following years.
  • Perform SAP application and business process health checks to discover the optimization potentials and enable “state-of-the-art” use of applications to reduce overall costs, especially overhead costs in IT.
  • Match business goals with new trends in supply chain elaboration as well as technology to ensure best position in industry benchmarking and savings in regards to supply chain costs.
  • Alignment to demonstrate a positive interaction between Business Strategy, IT Technology and Process Management to increase the overall business value.
   Supply chain management
 
 
 
Looking at today’s complex and global business environment, Supply Chain Management (SCM) is being used in various terms and definitions. Our understanding and consulting approach is according to the definition of the Council of Supply Chain Management (CSCMP).
 
“Supply chain management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies.”
 
 
 
 
Our Consulting Services in Supply Chain Management focus on
·       Integrated Supply Chain Planning
·       Transportation Management
·       Logistics & Warehouse Management
·       Supply Chain Performance & Monitoring
 
 
 
 
To support your business processes, SAP offers integrated applications from SAP Business Suite. SAP Business Suite contains a bunch of business applications that provide true integration of processes and IT technology. SAP solutions support companies to standardize processes and subsequently increase process efficiency.
 
One single platform for all your business lines providing integrated solutions, including best practices to support integrated business processes within the organization; as well as third parties. The major characteristic of a business suite is the delivery of end-to-end processes. SAP ERP supports companies to streamline business processes with consistent and reliable information across the entire organization covering procurement, manufacturing, sales & distribution, finance and many others.
 
Our Business & IT Transformation services will support you in aligning organization and processes as well as IT, namely by selecting the right SAP components. 
Sourcing & Procurement
 
Looking at today’s trends and globalized business, many companies follow the strategy of concentrating on their key products and services. Those products and services can be considered as major drivers of both revenue and profit.
 
Leading to lower production intensity and a high level of outsourcing, more and more products and services are purchased (make vs. buy). Purchasing volume is increasingly higher and interactions with suppliers are becoming more complex. Manage the complex procure-to-pay processes across and integrate procurement with entire supply chain to maximize your profit. Heighten the visibility of supplier relationships and performance.
 
We can help you to achieve strategic and long-term goals related to set-up your procurement organization, and we can also help you to gain quick return on your investment (ROI). Consulting on concepts and realization of global sourcing, procurement organization, purchasing processes, purchasing project and supplier management is part of our work. To leverage cost savings in procurement, we utilize a holistic approach combining strategic, process and IT related components, which is most efficient.
 
 
Our Consulting Services in Sourcing & Procurement focus on
·       Global Sourcing & Contracting
·       End-to-end procure to pay processes
·       Organizational set-up
·       Supplier relationship management
·       E-Procurement
·       Performance measurement and reporting
 
 Strategic and operational excellence in procurement will positively change the entire supply chain and company goals.
 
Business & IT transformation
 
 
To support your business processes in lines such as procurement, sales, production and logistics, ERP systems are inevitable. In today’s fast growing world and high sophisticated environment, it's not only about supporting but also about leveraging and constantly optimizing your SAP solutions to achieve your business goals like efficiency, cost reduction and competitiveness.
 
To support your business processes in lines such as procurement, sales, production and logistics, ERP systems are inevitable. In today’s fast growing world and high sophisticated environment, it's not only about supporting; but also about leveraging and constantly optimizing your SAP solutions to achieve your ultimate business goals including efficiency, cost reduction and competitiveness.
 
Starting with questions like ….
·       How does implementation match with company objectives?
·       Which business units and processes areas are involved and affected?
·       Which business process improvements can be achieved?
 
It's first essential to clearly outline the IT and process strategy and align it closely with company goals. Building this foundation and leading to process oriented SAP implementation is one of the key factors of a successful project.
 
Referring to research done by Computerwoche, more attention to process optimization and company goals are the main highlighted aspects to improve implementation.
 
 
After building up extensive understanding of the business environment and the outcome, our target is to come up with master plan which defines the project scope and plan. Defining the scope is the key step leading to the selection of IT solutions and technology. In regards of SAP, it’s about selecting the right components to cover the business processes.
 
Sap consulting
 
  
 
 
Since SAP is the worldwide acting leader in enterprise applications, our IT consulting services focus on application integration related to SAP solutions. Working closely with our customers, we ensure successful implementation through consultancy during each phase of implementation.
 
 
Implementing integrated and tailored SAP solutions will smooth the way to reach your business objectives. In this context, we consider ourselves as your closely allied partner, one who is highly ambitious to ensure;
·       Set-up of IT strategy to fit with your corporate strategy and objectives
·       Transform business processes and requirements into IT technology
·       Choice of “best fit” and “state of the art” applications
·       Manage project on time, with quality and within budget
·       Deliver expertise and best practice throughout the entire project lifecycle
·       optimization of existing business processes in SAP
·       Effective SAP harmonization and standardization
Our implementation approach follows a unified plan and formalized phases to enable reporting and progress tracking.
 
 
 
 
For each phase of implementation we support and guide our customers to ensure valuable results leading to...
 
·       Full visibility and transformation of business requirements
·       Provide a “clear picture” through prototyping
·       Integrated approach by symbiosis of business, process and IT requirements and objectives
·       Process oriented configuration and tailored solution implementation
·       Increased quality and reduced implementation efforts following best practices and proven implementation methodology
·       Continuous improvement process by introducing performance measurement and key process indicators
Project Management
 
No matter what the mission and objective are, professional project management is the key driver to get most value out of the project. Looking at the reality there is no single one and perfect methodology or approach which applies and fits to all project proposals. 
For this reason, we have developed templates and methodology following international accepted standards; but they’re also flexible and can be adjusted to “fit” to your organizations culture, business needs and project parameters. We follow the structured discipline of planning, organizing, managing, and controlling a project to ensure efficiency and successful project completion
 
 
 
 
Our project management services are embedded in the phased approach of IT project. Together with our clients, we align tasks and responsibilities to be considered as part of following stages:
 
  • Initialization
  • Planning
  • Execution
  • Monitoring
  • Closing
 
Each stage contains processes that move the project from idea to implementation. Gut feelings are simply not sufficient, especially in mid/large scale projects. Challenging projects need proven, professional project management. We follow a standard approach to manage projects. Applying the same processes and approaches, and metrics for measuring project performance, it is easy to determine the lack and track the progress.
 
A standardized approach to project management establishes ground rules and expectations for all stakeholders. It provides a common language that eases communication and helps ensure that everyone is working on the same page. Using a mishmash of project management disciplines makes it nearly impossible to measure the success of your projects.
 
 
 
 
With the right procedure, tools and doses of project management you will secure …
 
·       Awareness and transparency of goals
·       Awareness and conviction of stakeholders to contribute and support
·       Motivation and eagerness to achieve measurable improvements
·       Execution and closure in quality, time and budget
·       Transition of project results into strategic, tactical and operational business
 
Projects are constrained by three factors: time, cost and scope. For a project to ultimately be successful, these three constraints must be in perfect balance. If any constraint is out of balance, the project is heading to become unsuccessful.
 
 
 
 
Never losing the view of the “big picture” and managing changes we consider to be inevitable aspects of project management. Change management helps to lower risks associated with change, eliminate resource conflicts and redundancies, and learn from successes and mistakes. Done correctly, managing changes proactively will provide a comprehensive understanding of the organization-wide impact.
Especially, in large scale projects with high complexity of tasks and scope, dependencies, setting up a dedicated change management team is absolutely essential. Reducing change management to training, painting pictures and providing brochures will lead to lack in organizational and processional transition of changes. We endeavor to add sustainable value to your business.
Business process management
  
 
Generally speaking, Business Process Management (BPM) is a management discipline that helps business organizations to standardize and continuously optimize operational business processes, focusing on those processes which have the biggest impact on business performance and objectives.
 
The challenge is about standardizing the core business functions, but also to enable a flexible composition of differentiating process behavior where required. BPM has to follow the path of establishing an “end-to-end view” of business processes across the entire supply chain. BPM will guide your company to set-up a business process context from transactions to holistic business process scenarios, involving people from all relevant business organizational units. 
 
With BPM, we will guide you to establish a common process repository and technical environment to optimize standardized core processes. Data about processes, business activities and events will be documented systematically and transparency will avoid disconnection among applications and the IT environment. Breaking organizational boundaries and becoming a process agile and dynamic company are results of successful BPM initiatives.
 
BPM is not just another project, but, as Gartner confirms: “BPM is a management discipline that provides governance in a business process environment with the goal of improving agility and operational performance.”(Gartner, ID Number G00136533, Publication Date: 16th February 2006) 
Standardized business processes will help to lower both time and costs for IT implementation.
 
 
Looking for proven standards and our experience, the SCOR model, product of Supply Chain Council (SCC), captures the Council’s consensus view of supply chain management and provides a unique framework that links business process, metrics, best practices and technology features into a unified structure to support communication among supply chain partners and to improve the effectiveness of supply chain management, as well as related supply chain improvement activities.
 
 
 
 
Source: Supply Chain Operations Reference (SCOR®) model (Overview - Version 10.0) 
 
Various global acting companies follow this international recognized model to standardize, identify, measure, reorganize and improve supply chain processes. The model is based on 3 major "pillars" such as process modeling, performance measurements and best practices, and is based on five distinct management processes: Plan, Source, Make, Deliver, and Return. Process improvement and optimization will be achieved with techniques such as process reengineering, Six-Sigma, benchmarking and industry best practices.
Process Governance
 
  
 
 
The BPM governance defines a framework for services, architecture standards, policies, roles and their responsibilities to ensure continuous management and improvement of business processes. An elaborate governance framework creates the foundation for BPM initiatives. By extending the traditional boundaries of your organization, a more transparent and accurate decision making process will subsequently be established.
 
 
 
Starting with the requirements of key stakeholders, it must be clear what benefits an organization can achieve with the implementation of BPM governance framework. Having built a profound understanding of strategic factors, the next step is to design relevant roles and responsibilities for BPM governance model and gain clarity about governance services to be offered.
 
 
A centralized BPM governance center is often recommended because it acts as the focal point for all BPM initiatives and supports IT projects to follow BPM standards. A governance center enables the efficient implementation of routine tasks, such as ensuring that new members of the project team develop the necessary expertise or have proper access to all of relevant project data. Business process governance includes the establishment of internal BPM centers of excellence or competency centers to share process-improvement and spread awareness of BPM standards and priorities.
 
 
Once the BPM governance framework with the relevant roles and responsibilities (e.g. Head of Process Management, Process Coordinator, Process Owner, Process Analyst), the organizational implications, the relevant tools, methodological structures and standards are developed and defined, it’s time to begin the transition and move to implementation. After BPM governance is established and rolled out, it requires continuous control of acceptance, maturity and compliance.
 
 
 
BPM centers of excellence are sometimes called business process competency centers and can greatly enhance an organizations process improvement programs, but only if they’re planned and launched correctly. This feature explores
[08.03.2012 19:15:00, BPM centers of excellence offer to]
 
 
 
Change management, as Gartner analyst Elise Olding has pointed out, may not be too far from being an oxymoron. So is it really possible reduce or even eliminate disruption in BPM? Alan Earls explores the issue in this feature
[23.02.2012 23:33:00, Effective change management preven]
 
 
 
As any executive knows all too well, a badly managed change business can have devastating consequences. That’s why effective governance is so critical to change management; especially where BPM is concerned. This feature explores roles, responsibilities and other issues involved in successfully managing change.
 
[23.02.2012 22:10:00, Careful change management can help 
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