Vision, Mission, Core Values & Ethical Norms
Our vision is to be a quality‐committed business advisory model in the emerging markets providing value‐adding professional services serving local and international clients.
Our mission is to create value by focusing on business excellence and strives to offer value-added services to its clients across industries and help them succeed in the marketplace by delivering visible better value on their investment in engaging us.
Our core values define who we are, and the fundamental beliefs of Upsite Consulting that guide our actions and behavior in every step of our mission influence the way we work and the way we serve our clients and engage with our communities.
Every day, each of us makes choices and decisions that directly affect the way we experience each other and how our clients experience us. Our values give us confidence that we are using the same principles to help us make these decisions — throughout our network.
With mutual respect, we live our clients in every business engagement…and every relationship. We deliver with passion, and we learn all the time. While we focus on accountability and responsibility with due care, we believe in transparency and integrity as success factors in our client service continuum.
Our ethical norms [not limited to]
- Approach: We maintain an exclusive professional approach in all dealings with clients.
- Assignments: We accept assignments for which we have the skills and knowledge to perform them.
- Commissions/financial interests: We neither accept commissions, remuneration, nor other benefits from a third party, in connection with recommendations to a client, without the client's knowledge and consent nor fail to disclose any financial interest in goods or services which form part of such recommendations.
- Confidentiality: All existing or potential client information remains confidential. We neither take personal advantage of privileged information we gather during an assignment nor enable others to do so.
- Conflicting assignments: We avoid acting simultaneously in potentially conflicting situations without informing all parties in advance.
- Conferring with the client: We ensure that, before accepting any engagement, a mutual understanding of the objectives, scope, work plan, and fee arrangements has been established. We disclose in advance any personal, financial, or other interest that might influence our work's conduct.
- Recruiting: We refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client.
- Unrealistic expectations: We refrain from encouraging unrealistic expectations or promising clients certain benefits from specific business advisory services.